Privacy Policy
Last updated: December 8, 2025
At FounderEngine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using FounderEngine, you agree to the collection and use of information in accordance with this policy.
Quick Summary
✅ What We Collect
- • Account information (name, email)
- • Business information you provide
- • Usage data and analytics
- • Chat conversations with AI
🔒 How We Use It
- • Provide and improve our services
- • Personalize your experience
- • Send important updates
- • Ensure platform security
🚫 What We Don't Do
- • Sell your personal data
- • Share without your consent
- • Use for unrelated marketing
- • Track you across other sites
💪 Your Rights
- • Access your data anytime
- • Request data deletion
- • Export your information
- • Opt-out of communications
1. Information We Collect
1.1 Information You Provide
When you use FounderEngine, you may provide us with:
- Account Information: Name, email address, password
- Profile Information: Business name, industry, experience level, goals, preferences
- Business Data: Ideas, plans, documents, and other content you create or upload
- Communication Data: Messages, feedback, and support inquiries
- Payment Information: Billing details (processed securely by our payment provider)
1.2 Automatically Collected Information
We automatically collect certain information when you use our platform:
- Usage Data: Pages visited, features used, time spent, interactions
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, error logs
- Cookies: Session data, preferences, analytics (see Cookie Policy below)
1.3 AI Interaction Data
We collect and store your conversations with our AI assistant to provide personalized recommendations and improve the service. This includes your questions, AI responses, and feedback.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve FounderEngine
- Personalization: To customize your experience and provide relevant recommendations
- Communication: To send you updates, newsletters, and important notifications
- Analytics: To understand usage patterns and optimize performance
- Security: To detect and prevent fraud, abuse, and security issues
- Compliance: To comply with legal obligations and enforce our terms
- Support: To respond to your inquiries and provide customer support
⚠️ AI Model Training (Free Plan Users)
Free Plan: If you are using our Free plan, your anonymized and aggregated AI interactions (prompts, responses, and feedback) may be used to train and improve our AI models and the models of our AI providers (such as OpenAI). This data is stripped of personally identifiable information before being used for training purposes.
Paid Plans: Paid subscribers can opt out of AI training data usage. Your data will only be used to provide the service and will not be shared with third-party AI providers for model training.
3. Data Sharing and Disclosure
3.1 We Do Not Sell Your Data: FounderEngine does not sell, rent, or trade your personal information to third parties for their marketing purposes.
3.2 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, including:
- Cloud hosting providers (for data storage)
- Payment processors (for billing)
- AI service providers (for AI functionality)
- Analytics providers (for usage insights)
- Email service providers (for communications)
All service providers are contractually obligated to protect your data.
3.3 Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure authentication and password hashing
- Regular security audits and monitoring
- Access controls and employee training
- Secure cloud infrastructure with leading providers
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Privacy Rights
You have the following rights regarding your personal information:
🔍 Access: Request a copy of the personal data we hold about you
✏️ Correction: Request correction of inaccurate or incomplete data
🗑️ Deletion: Request deletion of your account and personal data
📦 Export: Download your data in a portable format
🚫 Objection: Object to certain processing of your data
⏸️ Restriction: Request restriction of data processing
To exercise these rights, please contact us at privacy@thefounderengine.com
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Data retained while your account is active
- Deleted Accounts: Most data deleted within 30 days, some retained for legal compliance
- AI Training Data: Anonymized and aggregated data may be retained longer
- Legal Requirements: Some data retained for tax, audit, or legal purposes
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies: Required for authentication and core functionality
Analytics Cookies: Help us understand how you use the platform
Preference Cookies: Remember your settings and choices
You can manage cookie preferences through your browser settings. Note that disabling cookies may limit functionality.
8. Third-Party Services
FounderEngine integrates with third-party services that have their own privacy policies:
- Supabase (authentication and database)
- OpenAI (AI-powered features)
- Dodo Payments (payment processing)
- Vercel (hosting)
We recommend reviewing the privacy policies of these services.
9. Children's Privacy
FounderEngine is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
Your continued use of FounderEngine after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📧 Email: privacy@thefounderengine.com
💬 Support: support@thefounderengine.com
📄 Data Protection Officer: dpo@thefounderengine.com
Additional Rights for EU and California Residents
GDPR (EU): If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
CCPA (California): California residents have the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information.
Note: FounderEngine does not sell personal information.
By using FounderEngine, you acknowledge that you have read and understood this Privacy Policy.